Care of Your Shade
UNPACKING YOUR SHADE
Once you have received your shade, gently open and stretch into shape, and install your shade. Please do allow a few days for your linen shade to drop into its designed shape.
Please DO NOT be tempted to spray or lightly spritz your linen shade to remove creases or help the shade fall into place. Our shades DO NOT like water or even a slight mist.
HOW TO KEEP CLEAN
Every so often your shade will need to be taken outside and given a gentle shake. This is the best way to keep clean and dust free. Please do not be tempted to spray or wet your shades with a damp cloth as our shades do not respond well to water.
We have a dedicated in-house quality control team that checks every order before packing. In the rare case we have missed something, and you've received a faulty item, please contact us via firstname.lastname@example.org along with your order number and a photo of your item.